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Cane1
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No Broadband, TV service or phone

My virgin media still not working and same as broadband phone

 

[MOD EDIT: Subject heading changed to assist community]

 

 

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sjp123
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Re: No Broadband, TV service or phone

sounds like you've dropped off the network.

while I realise it might be difficult, you'll get a much quicker response calling it in - at the very least you'll get to talk to somebody who'll be booking an engineer visit (if one is required, certainly sounds like it) sooner than waiting for one of the VM folks to pick this up.

if you have a VM mobile I believe 150 will get through to them if your landline isn't working.

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sjp123
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Re: No Broadband, TV service or phone

sounds like you've dropped off the network.

while I realise it might be difficult, you'll get a much quicker response calling it in - at the very least you'll get to talk to somebody who'll be booking an engineer visit (if one is required, certainly sounds like it) sooner than waiting for one of the VM folks to pick this up.

if you have a VM mobile I believe 150 will get through to them if your landline isn't working.

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Cane1
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Re: No Broadband, TV service or phone

I am live maidstone Seancre...... Try tv off and back check
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Cane1
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Re: No Broadband, TV service or phone

I think need new phone number
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Re: No Broadband, TV service or phone

Hi Cane1,

 

Welcome to the Community!

 

I've sent you a message in another thread, too. I'd like to know a bit more about the problems you've been having.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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