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bddix02
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New user - Tivo apps not working

Hi,

Most apps are not working when I try them. I get an app temporarily unavailable message. iPlayer works, but youtube and netflix do not work, which are the ones I most want to work. What do I need to do to remedy this?

Netflix_Ph5 is currently unavailable  (AO1)

 

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Forum Team
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Re: New user - Tivo apps not working

Hi bddix02,

Thanks for your post on the Community Forum and welcome. I'm sorry that you're having a problem with your TiVo® apps.

I've been able to run remote tests to your TiVo® and can see a problem with the box tuner and signal levels. In order to get this fixed, we will need to arrange an engineer visit for you. I'll send you a private message requesting further details so we can get this scheduled for you. Just check the envelope icon at the top right of this page.

 

Kind regards,

Terri

Virgin Media Forum Team


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