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Browne118
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New to virgin media

Hi I got a package deal were I had the choice between 100 pound m&s voucher and a speak when wee joined I'm not sure of it get posted out or do I have to do it on here
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Re: New to virgin media

Hi Browne118, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community Smiley Happy

 

Checking your account, the package you went with included the vouchers. 

 

After your 28 days right to cancel period is over, your details are then sent over to the company that sends these vouchers out. It may take up to 2 weeks to receive them. 

 

If you are still waiting come the 8th August, let me know and we will be able to chase them for you Smiley Happy 

 

Thanks, 

Kath_F
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Browne118
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Re: New to virgin media

I kath I'm still waiting on my voucher for m&s do they b posted out or will I get it through email
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Re: New to virgin media

Hi Browne118, 

 

Thanks for coming back to me on this. 

 

My greatest apologies, the chase up date will be the 8th September. 

 

You need to wait 42 days from your installation date. 

 

Thanks,

Kath_F
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