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Suzie47
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New tivo box with error codes C501 also C233

Hello, I have a new TiVo box had problems to install it had to call for help, the guy set the network up to 5g and it worked fine, but the problem was older laptops tv pads etc would not connect to this network as they did before, I rang vm and the lady set it up again so now all other pads etc work apart from it seems to have messed up my other smart tv which will not connect (not main tv), I am now getting error codes C501 ALSO C233, can someone please help, thanks Suzie.

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Re: New tivo box with error codes C501 also C233

Hi Suzie,

 

Thanks for posting!

 

I'm sorry to hear you're having trouble with your box.

 

I've attempted to run diagnostics but the equipment appears to be offline at the moment. Do you still have error codes on screen?

 

Speak soon

 

Josh


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