Connected to Virgin just this morning. The TiVo box is showing as a connected device in the Arris router but the TV always says Catch Up is temporarily unavailable, same with On Demand, and the Games app isn't working either. I've tried rebooting the TiVo, no change. The TiVo is connected by Ethernet with Homeplugs. The Homeplug software reports speed about 80Mbps and has previously always worked faultlessly with my TalkTalk router and TV box.
I didn't mention my BB speed, I gave my network speed over the Homeplug network between router and TiVo. Homeplug delivers its data over the domestic mains. My cable connection to Virgin Media is fine for both TV and internet. The problem is with catchup and on demand.and persists 12 hours after installation was completed so it is not going to cure itself.
Thanks for the info. I wasn't sure how the TiVo worked with Catch Up and On Demand but as they are both internet based I assumed they would get their data via the router. Pleased to hear that isn't so and hope you are right about it just needing a bit more time :-) However I seem to have a new problem today, with serious picture breakup on the main HD channels. BBC1 and BBC2 on channels 101 and 102 were unwatchable though I found I could get BBC1 OK on 108. I haven't been given a TiVo user guide - is there something else I should be doing or should it just work?
You were right, Catch Up and so on have become available about 26 hours after setup. No sign of the earlier picture breakup now either, looks like it does take a while for a new installation to settle down. Thanks again.
Thank you Josh. TiVo wise everything seems to be working now but I am getting quite a bit of annoying pixellation during Catchup. Live TV is generally free of it so why would that be? Is it a common problem? Never experienced it when I was on a copper line with TalkTalk.