I received a letter regarding the new tivo box replacement and arranged for an engineer to come out next week.
My question is though, that we have two boxes, one Tivo, and one very old HD V+ box which no longer works and hasnt for some time (even though still paying for multi-room)
Will we get replacements for both boxes? The letter was not very clear in this regard
If this is because your V+ HD is made by Scientific Atlanta and so needs swapping due to technical changes happening on the network, then only it will be replaced.