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cpoole26
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New Tivo Remote

Is there any way of gettinng a new remote via this help forum or do I have to call 150?
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Superuser
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Re: New Tivo Remote


cpoole26 wrote:
Is there any way of gettinng a new remote via this help forum or do I have to call 150?

Replacement remotes cannot be requested via the community, either you need to call in to 150 / 0345 454 1111 and report a TV fault (available until midnight.)

 

Or use the Contact Us page between 9AM to 5PM (M - Sa) from a desktop/laptop device: http://contact.virginmedia.com/ -> TV -> Help with my remote control. Click the 'Chat Online' button. If all agents are busy, refresh the page in 3 minutes or so and check again. Or leave the page open until you get a chat prompt shown on screen.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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