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robertmac
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New Customer - Replace V+ HD with Tivo

Hello, I've just joined VM from Sky last week.

I've got a Tivo box in the Living room, V+HD in the Bedroom and a V box in my daughter's.

Ive discovered since then that the V+HD box is extremely noisy & very flaky (non responsive or jumps several channels on one button press) and when compared the Sky +HD box it effectively replaced it like a step back to the dark ages.

Would it be possible to phone VM and request a Tivo box instead?

Thanks in advance,

Rob

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Superuser
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Re: New Customer - Replace V+ HD with Tivo


robertmac wrote:

 

Would it be possible to phone VM and request a Tivo box instead?
Yes you can change over to having a TiVo instead. Any possible costs involved in doing so would be discussed with you before you OK going ahead with the change. When calling in about it, either go with option 4 -> option 1 or option 4 -> option 5.

 


 

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Superuser
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Re: New Customer - Replace V+ HD with Tivo


robertmac wrote:

 

Would it be possible to phone VM and request a Tivo box instead?
Yes you can change over to having a TiVo instead. Any possible costs involved in doing so would be discussed with you before you OK going ahead with the change. When calling in about it, either go with option 4 -> option 1 or option 4 -> option 5.

 


 

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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robertmac
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Re: New Customer - Replace V+ HD with Tivo

Thank you! Is there an additional monthly fee attached to the box itself?

I know you mentioned costs etc would be discussed with the adviser, just wanted to know a little info before I call them

Thanks again

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Superuser
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Re: New Customer - Replace V+ HD with Tivo


robertmac wrote:

Thank you! Is there an additional monthly fee attached to the box itself?

I know you mentioned costs etc would be discussed with the adviser, just wanted to know a little info before I call them

Thanks again


From what some semi-recent past post info yielded, £11.50 a month for the additional TiVo.

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robertmac
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Re: New Customer - Replace V+ HD with Tivo

Hmm, don't really want to pay any more, will have defeated the point in ditching Sky lol.

Thanks for the information tough, much appreciated.

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