Hi I'm currently getting this message on my home screen, I cannot get onto netflix but my internet, tv guide etc all seem to be working, any quick fixes would be great ( I've tried resetting the box and router)
Welcome to the Community!
Sorry to hear you're having trouble with your TiVo®.
I've run a diagnostic on your equipment but I'm unable to pull data from one of your TiVo® boxes. This is likely the box in question not connecting to our network properly.
I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.
Look forward to hearing from you!
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