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Buzziebee
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Network availability c 130/133

Haven't been able to watch anything in catch up or on demand for weeks now. We also continually loose channels the main one being E4 but others as well. I had an engineer come out a few weeks ago and had to have my TiVo box replaced but despite this we are still not getting full use of the service that I'm paying for.

We continually get a network availability message pop up with codes c130 or c133. 

Any ideas?

Getting really fed up now Smiley Sad

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Userhxm
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Message 2 of 9
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Re: Network availability c 130/133

Hi,
I am having the same issue as well and have been calling virgin media on a weekly basis..each time they said there is a.problem in the area and will have the problem x days later.

Not sure whats going on as it is taking a.long time.
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Userhxm
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Message 2 of 9
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Re: Network availability c 130/133

Hi,
I am having the same issue as well and have been calling virgin media on a weekly basis..each time they said there is a.problem in the area and will have the problem x days later.

Not sure whats going on as it is taking a.long time.
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Rehnn
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Message 3 of 9
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Re: Network availability c 130/133

I've got the same problem.

Last time a Hard Power Off (using the switch at the back) solved it - but it hasn't this time?

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Buzziebee
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Message 4 of 9
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Re: Network availability c 130/133

Spent ages trying to get through on the phone this afternoon but so far no luck. If it's a problem within the area virginmedia should really let us know, with a discount to the monthly bill to cover the weeks that we haven't been able to use the service.

They are charging for a service that they are not providing.

It's unacceptable.

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Userhxm
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Message 5 of 9
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Re: Network availability c 130/133

Managed to finally get an engineer to pop around.

He replaced the box on the wall that has the cable from outside and it all works now.

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grovesy30
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Message 6 of 9
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Re: Network availability c 130/133

So. I'm having the sane problem only had a week so annoyed as paying a lot for full package does any one know what I can do????
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davold
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Message 7 of 9
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Re: Network availability c 130/133

Same issue. Seems to be getting worse and worse every week. Thankfully I'll be leaving Virgin in the next few months. Will not miss them at all.
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Forum Team
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Re: Network availability c 130/133

Hi grovesy30,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting this error on the TiVo®.  I'd like to help get this fixed for you.

I have connected to your box remotely, it is showing 'offline' so I am unable to get a full reading right now.  Can you please let me know if the box was turned on/off at the time of this post?  Once confirmed I can help further.

Keep me posted, I'm here to help if you need me.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Forum Team
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Message 9 of 9
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Re: Network availability c 130/133

Hi davold,

Thanks for coming by Smiley Happy

I'm sorry to hear that you're also getting this error on your TiVo®.  How are things looking today?  I have had a look at your box remotely and all looks great signal/power level wise. 

If you're still getting this error today, let me know and I can help further.

Keep me posted.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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