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Network Error C133

I've got a network error C133 appearing on my screen. I have reset both my modem and TiVo box but it hasn't helped. TV is unwatchable and we have no internet access. Is anyone from Virgin able to advise if this error is known in my error and how soon it will be fixed. This has happened too often lately and I am starting to lose faith in the reliability of virgin TV and broadband.

Thanks to anyone who can provide further information.
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Re: Network Error C133

Hi ems2586


Sorry to learn about the problems you're experiencing with your TV service at the moment, I've been able to locate your account to run some tests on the set top box from this end for you.


We're not seeing any problems being detected at the moment, are you still experiencing this issue? 


Look forward to hearing from you


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