Menu
Reply
  • 562
  • 23
  • 95
HairyFacedHuman
Rising star
100 Views
Message 1 of 3
Flag for a moderator

Network Connection Issues

When I first enquired about the network connection (the one that downloads the TiVo guide) I was told that it is a problem with my area and that work needs to be done. Well, that work has now been done and the problems continue. I get a C501 error when going into ‘My Shows’. Netflix takes 5 minutes to open then freezes and reboots the box. YouTube is unwatchable, it takes 10 minutes to watch a 3 minute video. Outside the network connection the TiVo works very well.

Please find out what the problem really is.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
59 Views
Message 2 of 3
Flag for a moderator

Re: Network Connection Issues

Hi Lurgod, 

 

Thank you for your post.

 

My apologies for the issue at hand here, I can imagine that it's not the best when you're trying to tuck into one of your shows.

 

I've been trying to access your account and so far I've been unable to, I'll need some additional information and If you have have a check in your PMs, and get back to me Smiley Happy

 

Take care.

 

Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
47 Views
Message 3 of 3
Flag for a moderator

Re: Network Connection Issues

Hi Lurgod,

 

Thank you for your reply and for your details.

 

Looks like after checking your connection and devices your TiVo is running some Input levels and Downstream power levels out of spec'.

 

I'd like to arrange an engineer and if you can have a look in your PM's I've popped some further information.

 

Get back to me when you can.
 
Ben
 

Who's who? Find out more about our community members. Good folk to know


0 Kudos