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Waterhouse
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Network Availability (C130)

Hi,

Just watching a film through On Demand & we've had the film stop & a box pop up saying On Demand is unavailable, & now the above error is showing at the top of the home screen.

Both Catch Up & On Demand are both showing as unavailable.

Also have an "N27" error saying an ethernet cable is unplugged, everything is connected fine from what I can see - nothing is loose.

Help please?!

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Waterhouse
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Re: Network Availability (C130)

Have reset the router & it's back working now, but there's not a chance we're doing that every single time - would still like someone to look into this please.

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Re: Network Availability (C130)

Hi Waterhouse,

 

Thanks for posting!

 

Sorry to hear you've had some trouble with your TiVo®.

 

I've run some diagnostics on your equipment and the signal is looking great at the moment.

 

I recommend keeping an eye on it for now and give me a shout if it happens again.

All the best  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Waterhouse
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Re: Network Availability (C130)

Thanks Josh, will do.

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