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Mystofleas
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Network Availability C130

Hi 

 

I wondered if someone can help me.  I am getting a Network Error (C130) and have gone through all of the usual protocols to try to solve the problem i..e hard & soft restarts, attempting a manual connection to the Virgin Media Service, Running a diagnostic from this website etc etc.  The diagnostic tells me that results are 'inconclusive', and attempting a manual connection just tells me a cable is not connected.  This is incorrect.  I have only had this tivo box for around 10 days after an Engineer was called out to inspect problems with my last box.  I am therefore understandably annoyed that i am already experiencing problems - I am estimating that I have nearly a week of no service, no catch up service, no ability to record.  I would appreciate if someone could respond ASAP and probably book me an Engineer.  I dont want to have to have ring India again if possible!

 

Thanks in anticipation

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Mystofleas
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Re: Network Availability C130

Anyone there?
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Forum Team (Retired) BenD_H
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Re: Network Availability C130

Hi Mystofleas, 

 

Thank you for your post and welcome to the Community Smiley Happy

 

I have been looking into this and I'm sorry that this has taken a little longer to get back to you. 

 

I can see that you've had a visit, how are things looking now?

 

Take care and please come back to the Community again soon. 

 

Ben


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