For the past week my box just says the above and I cannot access any on demand or network services. Can someone help, I have been restarting the box all week but it's not changing and it's becoming very frustrating.
I'm sorry to hear that you're getting this error on your TiVo® service at the moment. I'll be happy to help get this sorted for you.
How are things looking today? if you're still getting this error let me know and I can check further.
Also if you can confirm if the box is currently turned on I will check the box remotely for you. At present, your box shows as 'offline' so I am unable to get a full reading. This maybe due tot he fault but I want to confirm first.
If you can also let me know if the light under the heart icon (Front of box) is either steady/flashing/missing please?
I'm here to help, let me know how you get on. I look forward to hearing from you.
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