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Carole66
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Netflix

Anyone else having problems with accessing Netflix? When I press the red button, all I get is a black screen with a red banner at the bottom saying STEP BACK. Can't go any further, and this just takes me back to the Netflix screen showing Press the Red Button! Had no problems at all until tonight. Tried restarting the Tivo box, but no change.
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Re: Netflix

Hi Carole66,

A warm welcome to our community Smiley Happy

I have taken a look at this for you and it looks like we're aware of this and it has been escalated to our fault teams.  

How are things looking today?

Please keep me posted on how you're getting on with the Netflix App.

Collette Smiley Happy


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Wendy62
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Re: Netflix

I'm getting a black screen with step back when I try and use netflix. Won't let me do anything else it was fine yesterday. Can anyone help..
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Re: Netflix

HI Wendy62

 

I'm sorry for the problems you're experiencing with your Netflix application at the moment. 

 

I've located your account to take a look and we're not detecting any problems at the moment, I hope that means that things are working as they should since your last post? 

 

Look forward to hearing from you

Craig


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