I submitted this problem a week or so ago but got nothing.
netflix works for a few minutes and get the spinning circle in the middle of the screen with a rising percentage that reaches 25% hangs I then check my connection one of the severs are down and I restart Netflix. It runs for a few minutes then goe through the process again. Last time I logged this problem I got one email and have had two messages on the land line but it has not been fixed. I call virgin and get only pre recorded messages. Can anyone tell me how to fix this or how I can contact a person on virgin?
I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.
I can see that you've posted about this previously, we'd really like to take a closer look and do anything we can to get this sorted.
I've sent you information regarding some steps to carry out in a private message, you can view the message by clicking the purple envelope on the top left of this page, I'm sorry again for the inconvenience this has caused, we're looking forward to hearing from you.