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I also can not Access Netflix , for over 3 weeks now. Phoned virgin several times to be told an update is happening in my area soon. Updates have been done but still not working. I have been talked through different ways from Virgin staff on how to sort it out but it never works.  Any suggestions? Apparently Virgin will let me know when it's sorted. Still waiting.  Terrible customer service 

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Re: Netflix

Hi Esthersmith


Welcome to the Community, I'm massively sorry to learn about the problems you're experiencing in trying to access Netflix from your TiVo box lately.


I've not been able to accurately locate your account to take a closer look at this for you unfortunately, so I can take a closer look would you be able to respond to the private message I've sent with the requested information? You can view the message by clicking the red envelope on the top left of this page.


We'll talk soon



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