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andtcox
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Netflix will not run

Hi, 

every time I try to view a film on my Samsung 4K tv , the film freezes .

what can I do to improve this. I can view films on my iPad 

 

 

 

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Forum Team (Retired) BenD_H
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Re: Netflix will not run

Hi Andtcox,

 

Cheers for your message in the Community, I hope you have been enjoying your week so far. 

 

I'm sorry to read about the 4K TV freezing on the NetFlix, this is a bit unusual to see and I would like to know if you're seeing this freezing whilst on any other streaming facility with the TiVo?

 

I've tested the TiVo and it's running well.

 

Keep in touch.

Ben


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andtcox
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Re: Netflix will not run

The problem with Netflix has since cleared ,however the time it take to get an answer to my problem is not very encouraging 

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