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Jennywhite1
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Netflix too slow on Tivo

I can't use Netflixs through my Tivo box because it constantly buffers or just stops completely saying the title is unavailable. I have to bypass Tivo and use my laptop to watch Netflix. Your customer service let me know this is a shortcoming of the Tivo software. Please let me know when/if this will be fixed?
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Re: Netflix too slow on Tivo

Hi Jennywhite1

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with Netflix through your TiVo box lately.

 

Although we are experiencing some errors where playback stops on 25% buffering, we're not experiencing issues which cause the permanent issues you've described.

 

For that reason I'd like to take a closer look at this from our end for you, to allow me to do that could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.

 

Speak soon

Craig


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