Menu
Reply
  • 2
  • 0
  • 0
weechookie
Joining in
1,426 Views
Message 1 of 13
Flag for a moderator

Netflix stuck on 25%

Impossible to watch Netflix via TIVO, which was one of the reasons I upgraded to a Tivo box.

I thought it was just me, but looking in here this is a well known about glitch which has not been remedied - come on, Virgin Media - fix it please!

0 Kudos
Reply
  • 2.69K
  • 157
  • 363
ozsat
Trouble shooter
1,404 Views
Message 2 of 13
Flag for a moderator

Re: Netflix stuck on 25%

It is a Netflix issue! Netflix provide the app and have to fix it.

 

I get this occasionally on Netflix on my PS3.

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
0 Kudos
Reply
  • 21.44K
  • 758
  • 3.07K
Superuser
Superuser
1,402 Views
Message 3 of 13
Flag for a moderator

Re: Netflix stuck on 25%

i watch 100 of things on netfix a month on tivo and never have i had i problem
0 Kudos
Reply
  • 528
  • 16
  • 96
mbonnick
Rising star
1,388 Views
Message 4 of 13
Flag for a moderator

Re: Netflix stuck on 25%

Which suggests it is not a Netflix issue but a Virgin Media issue.....

0 Kudos
Reply
  • 614
  • 4
  • 98
weegiegeek
Fibre optic
1,375 Views
Message 5 of 13
Flag for a moderator

Re: Netflix stuck on 25%

Not really. It just shows that it's intermittent. It happens to me too, but there's no noticeable pattern to it. It'll get stuck on 25% then you stop it and play it again and it'll play fine.

0 Kudos
Reply
  • 57
  • 0
  • 6
asim18
On our wavelength
1,372 Views
Message 6 of 13
Flag for a moderator

Re: Netflix stuck on 25%


weegiegeek wrote:

Not really. It just shows that it's intermittent. It happens to me too, but there's no noticeable pattern to it. It'll get stuck on 25% then you stop it and play it again and it'll play fine.


Exactly. The fix is as simple as that really.

 

When something gets stuck at a certain % it's typically a timeout. The easiest remedy for a timeout is to end and re-establish communications (like you said stop and start). It's not difficult at all to implement a timeout fix. 

 

Netflix has nothing to do with the standard of the VM TiVo Netflix app so I'd estimate it will take at least 1 year for this to be bought to the relevant team/person at VM's attention, and then anywhere between 3-5 years to implement some kind of timeout recovery algorithm if TiVo is still around.

0 Kudos
Reply
  • 614
  • 4
  • 98
weegiegeek
Fibre optic
1,368 Views
Message 7 of 13
Flag for a moderator

Re: Netflix stuck on 25%

0 Kudos
Reply
  • 528
  • 16
  • 96
mbonnick
Rising star
1,364 Views
Message 8 of 13
Flag for a moderator

Re: Netflix stuck on 25%


weegiegeek wrote:

VM don't make the app, Netflix do.


True but its not the app that is the problem, hence why I and many others do not have this issue.  My Netflix via Tivo always works perfectly and yet it is the same app that I run as people having the 25% issue.  The reason for the 25% is a time out in connection due to the Virgin Infrastructure.

0 Kudos
Reply
  • 57
  • 0
  • 6
asim18
On our wavelength
1,352 Views
Message 9 of 13
Flag for a moderator

Re: Netflix stuck on 25%


weegiegeek wrote:

VM don't make the app, Netflix do.


I didn't say Virgin Media make a Netflix app. If they did it probably wouldn't work at all. Smiley Very Happy

 

I said "Netflix has nothing to do with the standard of the VM TiVo Netflix app". Its down to VM to ensure it actually works, and to notify the vendor of basic issues like timeout recovery algorithms which are as old as the internet if not older.

 

Netflix apps are available on many platforms. Eg. on PS3/4 they have Netflix but Netflix has absolutely no concern with the design of the PS3/4.

0 Kudos
Reply
  • 1
  • 0
  • 0
Stin
Joining in
1,233 Views
Message 10 of 13
Flag for a moderator

Re: Netflix stuck on 25%

I have this issue. It was intermittent for a while. Mostly watching 24.
Now I cannot get 24 to play at all. It always gets stuck on 25%

I started watching Prison Break. Season 1 was ok. S02e01 gets stuck at 25% buffering every time.

Meanwhile, these play ok on by smart bluray player.
0 Kudos
Reply