Menu
Reply
  • 12
  • 0
  • 0
hogsqaud
Joining in
50,586 Views
Message 1 of 96
Flag for a moderator

Netflix stuck Buffering at 25% Help please.

I have started to watch 24 on Netflix. The problem is it loads OK, plays a few seconds then decides to load a second time this time stopping at 25% and not progressing further. When I restart Netflix it shows that I have watched the whole show. This used to happen occasionally now it seems to be all the time. When I then give up and watch netflix through the PS3 it is fine, albeit it shows I have watched that particular show, ( and loads a lot faster as well).

 

Can anyone help with this as it is driving me mad!!. Thanks 

0 Kudos
Reply
  • 8
  • 0
  • 0
worldtraveller
Joining in
50,559 Views
Message 2 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

same problem, in many other posts. Come on virgin, sort it. Its a pain,.
0 Kudos
Reply
  • 32
  • 0
  • 1
blueman
Tuning in
50,540 Views
Message 3 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

Happen to me today too, said I watch half a film.

0 Kudos
Reply
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
50,524 Views
Message 4 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

Hi hogsquad,

 

I'm sorry to hear that you are having issues playing Netflix via the TiVo®.

 

I can confirm that we are aware of the issue and are working to get this resolved. 

 

We don't have much more information on this i'm afraid but when we do, we'll let you know Smiley Happy 

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 8
  • 0
  • 0
worldtraveller
Joining in
50,468 Views
Message 5 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

Thanks Kath I will wait to hear from you.

 

0 Kudos
Reply
  • 2.69K
  • 157
  • 363
ozsat
Trouble shooter
50,457 Views
Message 6 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

I've had this issue recently on both TiVo and the PS3 for Netflix - so may actually be a Netflix issue.

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
0 Kudos
Reply
  • 539
  • 1
  • 38
MartJ
Superfast
50,422 Views
Message 7 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

Same problem here when try to watch 24 Series 1, managed to watch first 3, the problem starts with episode 4, plays a few seconds then reloads and gets stuck at 25%.

Any idea when this will be resolved as fault has been logged for over a week now?

Martin
0 Kudos
Reply
  • 20.24K
  • 733
  • 1.51K
Forum Team
Forum Team
50,408 Views
Message 8 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

Hi MartJ,

 

This fault has been ongoing for a little while but whilst we are making tweaks to the service that we're getting positive feedback from, it's not totally resolving the issue. 

 

We are working on things but currently we don't have any further information. 

 

I'm sure the team will have a fix for this soon Smiley Happy

 

Thanks, 

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 539
  • 1
  • 38
MartJ
Superfast
50,396 Views
Message 9 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

Not positive feedback from my wife!! After a reboot and a number of attempts finally getting 24 episode 8 of series 1 playing. Had to skip episode 4 as refused too play. Not had this issue elsewhere just with 24!!

 

Good job we are still in our free subscription period!!!!

Martin
0 Kudos
Reply
  • 10
  • 0
  • 5
sawyer
Tuning in
50,380 Views
Message 10 of 96
Flag for a moderator

Re: Netflix stuck Buffering at 25% Help please.

With the Tivo hardware not being up to standed and you have a PS3 you should use That for Netflix. Our Tivo takes one minute and thirty seconds to load the Netflix app, very hopeless box indeed.

Tags (1)