Welcome to the Community Forum and thank you for posting here. I'm sorry that you have been having problems with your Netflix buffering. I certainly want to look into this further for you.
I've been able to access your account via your Forum details, and I've run testing to your TiVo®. I'm seeing a problem with the TiVo® that could be causing the Netflix issue. There is currently an ongoing issue with Netflix in some areas, in which the app buffers at 25%, however, there should be no signal or power issues showing on the diagnostic tests (which is what I'm seeing on your box). I'd like to arrange for a technician to call out to investigate this further, so we can get this sorted out for you.
I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the red envelope at the top left of this page.
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