Menu
Reply
  • 1
  • 0
  • 0
Janey12
Just joined
2,188 Views
Message 1 of 3
Flag for a moderator

Netflix sign in with new email

I'm frustrated I'm trying to sign in with a new netflix account and I can't as my old email address keeps popping up and asking for old account details please help I have done all the usual signing out etc x
0 Kudos
Reply
  • 7.38K
  • 304
  • 653
Moderator
Moderator
2,149 Views
Message 2 of 3
Flag for a moderator

Re: Netflix sign in with new email

Hi there Janey12, 

I'm really sorry to hear that you've been experiencing issues logging in with a new account on the Netflix TiVo® app. 

When you say you've done all the usual signing out etc, did you sign out of Netflix in the following way?

 

Help & Settings > System Info > Netflix Account Information and select 'Sign Out of Netflix Account'

 

As this should remove the email address and let you log in with a different one. Please let me know how this goes. 

Cheers, and apologies again.

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


  • 4
  • 0
  • 3
Lasha
Tuning in
2,003 Views
Message 3 of 3
Flag for a moderator

Re: Netflix sign in with new email

Thanks so much for your help!!! 😀