It takes ages to load and then to close it down. Anyone got any tips for speeding it up?
I'm sorry for the problems you're experiencing with your Netflix application recently, I've located your account to run some tests on the set top box from our end for you.
We're detecting some errors, so I've sent some hits to the box if you're able to reboot it? If it's still the same after that, I'll check it again
Are you also experiencing issues with any On Demand, Catch Up or Interactive services?
Look forward to hearing from you
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Hi I rebooted and it's still slow, though not as slow as before.