When am watching Netflix it's keeps going out out of sync with anything I'm trying to watch it's okay for like 5 minutes then I have to keep pausing the programme for a minute and it goes back to normal I've restarted everything and rewatched the hdmi cable but problem still happening
It's such a pain isn't it it's happening again now as I've just read your post. did you call Netflix CS or Virgin? I was told the problem is with Netflix not broadband but it happens with BBC i player aswell
No just from my normal tv not using any type of sound system.... it's happening on every programme or film I'm trying to watch I have to keep pausing it still every 5 or 10 mins for it to go back to normal
I'm massively sorry again for the problems you're experiencing with your Netflix application at the moment.
I have located your account to run some tests on your set top box from our end for you, we're not detecting any errors with your individual service at the moment although I can see some small peak time errors in your area which would cause issues to your On Demand, interactive and apps.
Are you experiencing this issue every time you try to use it? Or just during certain times?