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Angel20
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Netflix on Tivo

Tried to sign in to Netflix using the Tivo app but it won't let me sign in, says details not recognised on our system... Tried rebooting but that did not work. Was using Netfix up to last week with no problems.. Can now only sign in through my computer..

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Re: Netflix on Tivo

Hi Angel20,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that you're having trouble logging into Netflix through TiVo®.  I will be happy to help out.

 

If you try to log out of the App first and then try to log back in again this may help.  Just follow these steps:

 

HOME > HELP & SETTINGS > SYSTEM INFO > NETFLIX ACCOUNT INFORMATION > SIGN OUT OF NETFLIX

 

Once you have completed this step, go back into Netflix App and try and sign in.  Hopefully this will now allow you to sign in.  If this doesn't work, try resetting your Netflix password via the Netflix website on your PC/Laptop, repeat the above steps and again try to login to Netflix.

 

I hope this works for you.  Any problems, don't hesitate to give me a shout. Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out



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  • 7.21K
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Forum Team
Forum Team
519 Views
Message 2 of 3
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Helpful Answer

Re: Netflix on Tivo

Hi Angel20,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that you're having trouble logging into Netflix through TiVo®.  I will be happy to help out.

 

If you try to log out of the App first and then try to log back in again this may help.  Just follow these steps:

 

HOME > HELP & SETTINGS > SYSTEM INFO > NETFLIX ACCOUNT INFORMATION > SIGN OUT OF NETFLIX

 

Once you have completed this step, go back into Netflix App and try and sign in.  Hopefully this will now allow you to sign in.  If this doesn't work, try resetting your Netflix password via the Netflix website on your PC/Laptop, repeat the above steps and again try to login to Netflix.

 

I hope this works for you.  Any problems, don't hesitate to give me a shout. Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Angel20
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Re: Netflix on Tivo

Thanks for your help.. Signing out of Netflix then signing back in solved the problem, least I'll now know what to do if it happens again... Smiley Happy
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