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Emmaw8469
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Netflix doesn't work on TiVo

I have major problems when trying to watch something on Netflix through my TiVo box, it often crashes. If I do manage to get something to work it always cuts off in the middle with a message on screen saying that there are problems with this title please try again later. I have no problems at all using Netflix on ps4. Any guesses as to what it is? Tia
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ozsat
Trouble shooter
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Re: Netflix doesn't work on TiVo

Most likely a signal issue to your TiVo - it doesn't use the same broadband service as you PS4 would be using even though it is the same lead.

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V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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Emmaw8469
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Re: Netflix doesn't work on TiVo

But I don't have any issues with any of the other apps on there?
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ozsat
Trouble shooter
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Message 4 of 5
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Re: Netflix doesn't work on TiVo

Which of the other apps you are using on TiVo stream HD quality video?

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V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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Forum Team
Forum Team
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Message 5 of 5
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Re: Netflix doesn't work on TiVo

Hi Emmaw8469,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that you're experiencing cut-outs when using Netflix.  I'll be happy to check this out for you.

 

I have taken a look at your box remotely and there is a couple of signal issues that need taking care of.  I'd like to arrange for an engineer to call round to fix this for you.

 

I'll send all the details in a private message for you.  (Look for the envelope icon above)

 

Collette Smiley Happy


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