I'm really sorry to hear you're having trouble with Netflix.
I've run diagnostics on your equipment and I can see an issue with your signal levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to check it out for you.
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Thanks for posting and I'm sorry to hear this is still ongoing.
I'd like to arrange for a technician to take a look at this for you so I'm just going to send you a private message which you will find if you click on the purple envelope at the top right of the screen.