So I've got two set top boxes in my household, one seems to be streaming Netflix just find no problems but the other one keeps getting stuck at 25% and buffering every few minutes! I've tried turning it on and off again and running the tests on the service status page but no joy! It's so frustrating! Please help! I haven't called them because I don't want to be on the phone for ages and then get told to turn it off and on again lol.