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jfglen
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Netflix app unavailable

Hi there. When I try to open the Netflix app on Tivo I get the following error message:

Netflix_Ph5 is currently unavailable. Please try again in a few minutes. (A01)

It has been like this for a while and I've rung Virgin but they said to ring Netflix who didn't recognise the error message and told me to turn off the Tivo box wait a bit and turn it back on again. I have done this but the error message is still the same. 

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Forum Team
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Re: Netflix app unavailable

Hi jfglen,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with accessing the Netflix app via your TiVo®.

Checking into this, I can see that you have called in since your post. Has this been sorted out for you? If you are still having a problem with this, please let us know and we can look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


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