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billybeag
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Netflix and Iplayer buffering

Recently we have been experiencing buffering on both Netflix and the BBC iplayer app on TIVO, the issue doesn't exhibit on Samsung BD player connected through Virgin broadband.

Is this a fault with the settings on the box or a network issue?

I have tried to run the test on the webpage but it just gives me a sorry that isn't working right now message.

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Forum Team
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Re: Netflix and Iplayer buffering

Hello billybeag,

 

Thanks for posting in the community.

 

When I check the signals to your Virgin box I can see there are some problems so what I would like to do is to arrange for one of our engineers to take a closer look.

 

I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon.

Rose
Forum Team


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