Recently we have been experiencing buffering on both Netflix and the BBC iplayer app on TIVO, the issue doesn't exhibit on Samsung BD player connected through Virgin broadband.
Is this a fault with the settings on the box or a network issue?
I have tried to run the test on the webpage but it just gives me a sorry that isn't working right now message.
Thanks for posting in the community.
When I check the signals to your Virgin box I can see there are some problems so what I would like to do is to arrange for one of our engineers to take a closer look.
I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.
Speak to you soon.
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