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Netflix account not known on Virgin

Hi, I can access my Netflix account on every other device but Virgin media. After repeatedly resetting my password Virgin says I've not done it correctly. Been three days now. Anyone know how to fix this?
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Re: Netflix account not known on Virgin

Hi Ian314,


Welcome to the community Smiley Happy


I'm sorry to hear that you're having trouble accessing Netflix via the TiVo® box.  I'll be happy to help check this out with you.


How are things looking today?  If you're still experiencing this issue try powering off/on the box to refresh and retry.  If this doesn't work, let me know and I can help further.


Keep me posted on how you get on.  I'm here if you need me. Smiley Happy

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