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stuart7302
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Netflix, Youtube still cluncky desbite 100 mb speed and New Router

A few months ago I was persuaded to stay with Virgin getting upgraded speed and Reuter 

With new equipment and speed there has been an improvement however only small improvement

Why is Youtube and Netflix such a poor experience on Virgin

 

 

 

 

 

 

 

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Re: Netflix, Youtube still cluncky desbite 100 mb speed and New Router

Hi stuart7302, 

 

Thanks for your post and apologies to hear you are having an issue with Netflix and You Tube. 

 

These apps via the TiVo® don't use the broadband so any upgrade to the broadband side of things won't change. 

 

Checking the TiVo® stats this evening, the power levels are good however there are some other concerns with your signal levels. We will need to arrange for an engineer to come out and resolve things.

 

I have sent you a private message regarding this. Just click on the little plum envelope at the top right hand side of the page to access your inbox. 

 

Thanks, 

Kath_F
Forum Team

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