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Netflix Subtitles Out Of Sync

Trying to enjoy series '3%' on Netflix app on VM Tivo and English subtitles regularly fall out of sync. Sometimes entire lines of dialogue are missed out.

In Chrome the subtitles are correctly timed and complete.

Tivo Details:
Platform: SMT-C7100
Hardware: 4.0
Software: 20.5.7.RC24-VMS-2-C8A




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Forum Team
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Re: Netflix Subtitles Out Of Sync

Hi DaveIris,

Thanks for taking the time to post on the Community Forum. I'm sorry to hear that you are experiencing a problem with the Netflix subtitles being out of sync.

I've been able to run tests to your TiVo® and can see a problem that will be affecting your service, so I'll need to take more information from you to arrange an engineer. I'll pop a private message over to you now for those details, just check the envelope icon at the top right of this screen.


Kind regards,


Virgin Media Forum Team



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