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Gemhat83
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Netflix Disappeared

Hi,

My Netflix option seems to have disappeared from the menu. I have troubleshooted this on my account and it suggested rebooting, which i have done, and it still isn't there.

Thanks

Gemma
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Ginger4603
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Re: Netflix Disappeared

Hi Gemma

 

i too have rebooted yet Netflix is not showing!! Arghhhhh can anyone help please ?

 

thanks

jo


Gemhat83 wrote:
Hi,

My Netflix option seems to have disappeared from the menu. I have troubleshooted this on my account and it suggested rebooting, which i have done, and it still isn't there.

Thanks

Gemma

Gemhat83 wrote:
Hi,

My Netflix option seems to have disappeared from the menu. I have troubleshooted this on my account and it suggested rebooting, which i have done, and it still isn't there.

Thanks

Gemma



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gooding5
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Message 3 of 7
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Re: Netflix Disappeared

Hi Gemhat83

Have  you looked in Apps and Games ??

Or try going to ch.204 ??

Let us know how you get on 

 

Smiley Happy

I work in the VM Swansea Faults Center .All comments are my own.
I do NOT speak for VM.
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Gemhat83
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Message 4 of 7
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Re: Netflix Disappeared

Hi, it won't let me go into apps and games, nothing happens - it's not frozen though as i can move back - i just can't get into the all apps section.

Thanks
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Gemhat83
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Message 5 of 7
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Re: Netflix Disappeared

The 204 channel seemed to work, extremely slowly though - still annoying that it isn't in my menu where it should be.

Thanks for your help
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Ginger4603
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Message 6 of 7
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Re: Netflix Disappeared

Thank you I have loaded it on 204 as you suggested. But it's not in apps and utube etc have all disappeared too. At least I can watch prison break. Thanks

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Forum Team
Forum Team
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Message 7 of 7
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Re: Netflix Disappeared

Hi Gemhat83, and Ginger4603,

 

I'm sorry to hear that you're having trouble accessing Netflix via the Apps menu.  

 

How are things looking today?  I have tested this out in the office to see if I could replicate the fault, all is ok here.

 

If you're still having trouble accessing Netflix let me know and I can help further.

 

Collette Smiley Happy


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