hello I am having constant problems with buffering whist trying to watch films. My internet connection is fine and the internet speed is fine too. why is this happening??
Welcome to the Community, I'm massively sorry to learn about the problems with the Netflix app through your TiVo box at the moment.
I've not been able to accurately locate your account to take a closer look at this for you, so I'm able to do that, could you respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.
We'll talk soon
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