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Fauxbrit13
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Netflix + App Problems

Hi, all new to this! My Netflix and Apps (i.e. BBC iplayer) on the TiVo box is VERY slow, locks up and/or stops streaming.  Keep getting  "problem with the service" message so have to restart the program I'm watching. Any suggestions or what should I do? 

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Re: Netflix + App Problems

Hi Fauxbrit13,

 

Welcome and thanks for posting with us. I'm sorry to hear you're having trouble with Netfilx and other Apps.

 

I've run some checks and all test results seem healthy at the moment with no indication of any trouble. I can see the box has been on for a few days so would you mind rebooting the box for me. We do currently have a fault listed for App issues on TiVo® under the reference F004287148 and our engineers are currently working to fix the problem so this maybe why you're experiencing this problem.

 

Let us know how the reboot goesSmiley Happy

 

Kind regards

 

 

Stephen_B
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