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Kammers
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Netflix 25%

I am late to this I guess. But is there any resolution to the Netflix cut-out issue after 20 minutes or so, then re-buffering again to 25% then sticking?
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Re: Netflix 25%

Just wondering whether anything has been done. The posts I have seen here seem to be from the beginning of last year
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Re: Netflix 25%

Hi Kammers,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your Netflix app on your TiVo®

I've been able to run tests to your equipment and everything with the box checks out fine, however, I can see an area issue that would be causing a problem with your TiVo® apps:

Reference: F004526251

Description: You might find that your Virgin Broadband, Virgin TV or TiVo® interactive services are a bit slow at certain times of the day.

Status: We are planning to undertake some upgrades to support the increased demand for our services in your area. When completed, any slow broadband speeds and buffering on TiVo® apps you may be experiencing (particularly at peak times) will be resolved.

Apologies for the inconvenience this causes.

 

Kind regards,

Terri

Virgin Media Forum Team

 


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Re: Netflix 25%

Thanks Terri

Do you have any idea when this will be completed? As I'm paying for a service I can't use currently

Kamaal
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