Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your Netflix app on your TiVo®
I've been able to run tests to your equipment and everything with the box checks out fine, however, I can see an area issue that would be causing a problem with your TiVo® apps:
Description: You might find that your Virgin Broadband, Virgin TV or TiVo® interactive services are a bit slow at certain times of the day.
Status: We are planning to undertake some upgrades to support the increased demand for our services in your area. When completed, any slow broadband speeds and buffering on TiVo® apps you may be experiencing (particularly at peak times) will be resolved.
Apologies for the inconvenience this causes.
Virgin Media Forum Team
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