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Louise278
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Need a new tivo box???

Hello,
Iv been having problems with my tivo box lately, it won't come on, it is constantly loading up and then switching off before any channels come on, iv contacted Virgin media they reset it but the next day it started again and I can't get it on now?
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Louise278
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Need an engineer

My tivo box is playing up, it sticks to the starting up screen and then turns off, I have contacted Virgin media but all they do is reset it and it will come on but the next day it's the same, any help would be appreciated
Many Thanks
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Re: Need an engineer

Hi Louise278,

A warm welcome to our community Smiley Happy

I'm sorry to hear that your TiVo® isn't loading up for you.  I have taken a look at your box remotely and it does show 'offline' currently, I suspect this is due to the fault you're experiencing, just to confirm, can you please let me know if the box was powered on at the time of this post? 

If so, then I will proceed to get this sorted for you.  Keep me posted, I'm here to help.

Collette Smiley Happy

 


Tech fan? Have you read our Digital life blog yet? Check it out


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Louise278
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Re: Need an engineer

Hi Collette
Yes my box is still powered on now but it won't actually come on at all, it states starting up and before it actually starts it switches off all the lights Flash on the box and then it's starting up again, it just does this continuously?
Many Thanks for your reply
Louise278
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Re: Need an engineer

Thanks for getting back to me so quickly Louise278 Smiley Happy

In that case I will arrange for an engineer to call round for you.

I will send you all the details in a private message, look for the  icon above.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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