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Leane1999
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My virgin box is stuck on the starting up screen?

Last night my virgin box kept freezing then restarting numerous times and now it won't come back on. It turns on but won't go past the starting up screen?
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arrgee1991
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Re: My virgin box is stuck on the starting up screen?

Call 150 and report a fault.  Same is happening to me.  Are you in east London by any chance?  Wondering if it is an area fault.

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Leane1999
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Re: My virgin box is stuck on the starting up screen?

No im in Nottingham I rang them up and they said need engineer out you might be the same
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Forum Team
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Re: My virgin box is stuck on the starting up screen?

Hello Leane1999,

 

I can see you have already posted this fault which I have replied to here.

 

Kind regards

Rose
Forum Team


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