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Philmike
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My tivo box has started breaking up when playing back recorded programs. Plus sometimes it freezes

My tivo box has started breaking up when playing back recorded programs.  Plus sometimes it freezes 

Any ideas before I call IT please

 

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Re: My tivo box has started breaking up when playing back recorded programs. Plus sometimes it fr...

Hi there Philmike, 

 

I'm really sorry to hear that you're getting some issues when watching your recordings, from experience I know how frustrating this can be, I had a similar issue last year. 

 

I've done some testing and can see that the hard drive is reporting a few errors, which is the same thing that I had last year, so I'm going to need to book a technician to call out and take a look at things for you. 

 

I've sent you a private message in order to get the wheels in motion, please look to the top left of this page where you'll see a red envelope icon, click on that and you'll see my message. 

 

Many thanks and apologies once more, 

 

Huw


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Re: My tivo box has started breaking up when playing back recorded programs. Plus sometimes it fr...

Hi there Philmike, 

 

Just thought I'd check to see if you've been able to view my private message from Friday as I've not had a reply. 

 

Should you wish for me to arrange a technician, please let me know. 

 

cheers

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Philmike
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Re: My tivo box has started breaking up when playing back recorded programs. Plus sometimes it freezes

Hi Hue,
I replied yesterday.
If possible could you please arrange an Engineer any day Monday - Friday 8 - 12 (as long as we get notice ).
Many thanks
Phil
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Re: My tivo box has started breaking up when playing back recorded programs. Plus sometimes it fr...

Hi Phil,
 
I've replied to your post here.
 
To avoid confusion please respond to me on that one.
 
Thanks

Rich
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