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Registered: ‎19-06-2017
Message 1 of 4 (612 Views)

My 'new' Tivo box is almost 6 years old

Hi,

I've had pixelation problems on my 1TB Samsung Tivo box, which was installed last July (as a new customer).

The service desk ran some remote tests and identified it as a box problem, and they have sent me out a new box. On inspection I find it is made my Cisco and was built in September 2011 (there is a label with the build date on the bottom).

Checking on the web I see that Cisco boxes are an earlier version than the Samsung one I have. Will the Cisco unit deliver the necessary performance / quality of service or is the Samsung unit better?

Thanks

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Registered: ‎06-09-2012
Message 2 of 4 (1,135 Views)
Helpful Answer
confirmed by nick1905
‎20-06-2017 12:45

Re: My 'new' Tivo box is almost 6 years old

I  have had a number of Tivos over the years and my preference is always to have a Cisco. In my experience they outperform the Samsungs.

I was disappointed to have my last Cisco Tivo replaced by a Samsung.

Nice to be able to post again, after their mistake (removed by the Censorship team)

See where this Helpful Answer was posted

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Community elder
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Registered: ‎06-09-2012
Message 2 of 4 (1,136 Views)
Helpful Answer
confirmed by nick1905
‎20-06-2017 12:45

Re: My 'new' Tivo box is almost 6 years old

I  have had a number of Tivos over the years and my preference is always to have a Cisco. In my experience they outperform the Samsungs.

I was disappointed to have my last Cisco Tivo replaced by a Samsung.

Nice to be able to post again, after their mistake (removed by the Censorship team)
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Community elder
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Message 3 of 4 (580 Views)

Re: My 'new' Tivo box is almost 6 years old

[ Edited ]

i expect that VM quit ordering "new " new ones ages ago and are recycling the ones that still ( sort of ) work

if i were asked to recommend a strategy ( fat chance) , I'd say take a year or so to to update & debug the V6 as best you can,  than make that the only supported box going forward

 much like they are doing with hubs - you want a hub ?, well  you can have the hub 3 - in black - or optionally the hub 3 - in white. [ the gamer model hub 3 turbo edition, with the go-faster stripes, has sold out - sorry ]

the hub 1 is almost gone , the 2 and the 2ac will be gone once they can pry the remaining few out of avid gamer's clutches

 I think sky have a similar approach - you'd like sky TV : well there's'Sky Q - in medium, or there's Sky Q - in large. - & would you like some sky Q minis with that. all the older stuff is no longer offered.

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Message 4 of 4 (540 Views)

Re: My 'new' Tivo box is almost 6 years old

From what I here about the Hub 3, they will need to pry my SH2 out of my hands.

Nice to be able to post again, after their mistake (removed by the Censorship team)
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