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PeterHi
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My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Any ideas how to solve ?

 

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Parrotperson
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Message 2 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

When you say popping noise is it when you press a button on the remote? Or something else?

 

to turn of button noise. 

Home-help & settings-settings-sound effects volume-off

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PeterHi
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Message 3 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

No the sound comes from the box all of the time. Having read other posts it maybe the same as others who have had a HDD noise

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Forum Team
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Message 4 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Hi PaterHi,

 

Thanks for coming by  and welcome to the forums Smiley Happy

 

I'll be happy to help find out what's happening for you.  Will this just happen on the one box?

 

I have taken a look at your boxes and all are looking great signal and power level wise.  If you can let me know if this happens with just the one box and I can help further.

 

Keep me posted, I'm here to help.


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PeterHi
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Hi.  Colette . It is only the one box at present. The box is OA59 if that helps

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Forum Team
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Message 6 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Hi PeterHi,

 

Thanks for getting back to us. Collette isn't in today, so I've picked your post up. Sorry to hear that you have been having problems with your TiVo® box making noise. 

 

I've re-run testing to your TiVo® (OA59) and checked the hard-drive status and there are no signal issues or errors showing up on the results. 

 

When was the last time you powered the TiVo® box off? If you haven't done this recently, could you do this, please? Just switch the box off for a minute, then switch it back on. 

 

Please let me know if this makes a difference with the hard-drive noise.

 

Thanks.

 

 


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jonathanlouis
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Message 7 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

peterhi thats sounds odd that your tivo is making a popping noise and being heard over tv if there isnt no faults being picked up buy virgin forum team try a reboot reset it buy settings or restart buy switch off button via tivo box see if that makes any changes if that doesnt help get it checked buy 150 or technician may help to resolve this fault
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Forum Team (Retired) BenD_H
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Message 8 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Hi PeterHi,

 

Thanks again for coming by to the Community and sharing your experience.

 

It's just a note just to ask how everything went after some useful info has been given, we'd really like to know? Smiley Happy

 

If you have any questions on any methods or services that you have and need some extra help or advice, please let one of the team or Community know Smiley Happy

 

Take care.

 

Ben


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PeterHi
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Message 9 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Hi sorry for the delay in replying. I tried switching the box off and rebooting but this has made no difference. I have asked other people to listen and they confirmedthe noise is definitely from the TiVo box and sounds like the disk drive

 

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Forum Team (Retired) BenD_H
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Message 10 of 10
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Re: My TiVo box makes popping noise which can be heard over the TV. Any ideas ?

Hi PeterHi, 

 

Thanks for coming back to me on this and keeping me in the loop. I'm sorry that this noise is still operating and I'd like to help. 

 

I'd like to arrange an engineer to come and check this out. I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.

 

Keep in touch.

 

Ben

 

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