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Message 1 of 2 (48 Views)

My TiVo box has been stuck on stage 1 of 3 in the updating process for a while now

The bar keeps completing and then it will just start all over again on stage 1, it says do not restart/it should only take a few minutes so not sure what to do.
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Registered: ‎09-03-2011
Message 2 of 2 (17 Views)

Re: My TiVo box has been stuck on stage 1 of 3 in the updating process for a while now

Hi Srobinson1,

Thanks for joining us and welcome to the community. Smiley Happy

I just wanted to pop by and see how things are today?  I wasn't able to locate your account o do any checks so if you're still experiencing a loss of service, let me know and I can help further.

I look forward to hearing from you.

Collette.

 


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