Thank you for coming to the Community fir the first time. Welcome from all of the Team and I.
I'm sorry that you've had some loud noise coming from the box, it does have some moving parts in the TiVo however this shouldn't be above your viewing pleasure.
I would like to ask if the TiVo makes the same level of noise when you pick this up off the surface it was originally on?
Also I've been trying to access your account to check on the Hard Drive but have been unable to. I'll need some additional information. I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.