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Splibba
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Multiple errors with Tivo box

Hi All

I dialled 150 for assistance but after listening to music for a loooong time thought maybe someone here might be able to help me please ? Smiley Happy

I noticed the other day that all the red & green lights would flash on the front of the box and then click off, repeating every 10 seconds or so. I didn't have enough time to sort it out so I switched off and came back to it today, same problem. Then I tried the restart again, this time ended up eventually with two green lights only on left but remote not working and screen locked. Had to switch off again and restart. This time I've got error box with code 7400. Is there something else I should be doing please or is this a problem with the box ? 

Any thoughts/help appreciated, many thanks Smiley Frustrated

 

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Re: Multiple errors with Tivo box

Hi Splibba,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

I've run some diagnostics on your equipment and I can see an issue with your signal. I'd like to send a technician to fix this for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment for you.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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