1) TIVO - Constantly pixelation on all TV channels, seems to be even worse on the sky sports which I only registered for this weekend then had to watch the football this weekend why the picture constantly broke up, sound too and even spells of a just black screen. All for the privilege of £36 a month (with HD)
2) Internet Connection - Seem to regularly get DNS errors on both the laptop (Sony Vaio) and tablet (Sony Xperia S) wireless and also the PS4 wired. Internet drops out all the time with the laptop saying DNS_Probe, followed by DNS_NO_INTERNET the PS4 just kicks out all the time say's its got no internet then it comes back on normally after only about 30seconds?
3) Internet Speed - Supercharged 150mb? - Never seen more than 50 on the wired PS4 or the laptop wireless.
Hoping someone can help or look into these issues?
Sorry to hear that you have been experiencing issue with your TV and broadband service.
When I checked both connections, I can see errors with power levels and time-outs. For this I would like to book an engineer to check this for you. I've sent you a PM (red envelope icon, left corner) with some details for you to confirm please. Once you have replied I can go ahead with the appointment.