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Registered: 2 weeks ago
Message 1 of 3 (75 Views)

Movies on demand

Is anyone else seeing pixelation and sound issues on movies on demand tonight ?
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Fibre optic
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Registered: ‎12-02-2017
Message 2 of 3 (44 Views)

Re: Movies on demand

That's not normal. I'd give faults a ring and get them to check your signal levels. If they're too low/high they'll send an engineer to sort it out.

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Forum Team
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Registered: ‎04-07-2016
Message 3 of 3 (15 Views)

Re: Movies on demand

Hi Zoehubble,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with On Demand.

 

I've run diagnostics on your equipment and all of your levels are looking healthy at the moment. Have you experienced any more pixilation since posting?

 

Speak soon Smiley Very Happy

 

Josh


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