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chanchn4
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Missing terminator cap

I recently cancelled my TiVo cable to package and sent back the cable box, however the terminator cap was missing, how can I get one sent out?

i tried phoning to no avail. 

Sandra

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Dave_cq
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Message 2 of 9
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Re: Missing terminator cap

Hi Sandra, if you don't get anywhere with VM these termination caps are available through Amazon ... https://www.amazon.co.uk/d/Electronics-Photo/F-Type-Screw-Terminator-Cap-Coaxial-Satellite-Connector...

https://www.amazon.co.uk/gp/product/B003F0PYIA/ref=pd_cp_23_1?ie=UTF8&psc=1&refRID=KB1H7MCQY2M75HHXW...

It is important to terminate open connections with a 75 ohm cap to avoid interference feeding back into the system.

 

********** SuperHub 2ac - Asus rt-ac68u Router - 70Mbit Service ***********

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Message 3 of 9
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Re: Missing terminator cap

Hello chanchn4,

 

Welcome to the community Smiley Happy

 

No problem I will get one sent out to you which you should receive within 3-5 working days. If you don't receive your terminator cap after this time please let me know so I can chase it up for you.

 

Kind regards

Rose
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chanchn4
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Message 4 of 9
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Re: Missing terminator cap

Hi Rose

Thank you for your response, do you have my address to send the missing terminator cap, if not, can you tell me how to give it to you privately?

many thanks

Sandra 

 

 

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Message 5 of 9
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Re: Missing terminator cap

Hello Sandra,

 

Just to let you know I have replied to your private message Smiley Happy

 

Kind regards

Rose
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chanchn4
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Message 6 of 9
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Re: Missing terminator cap

Hi Rose,

Please could you chase up the terminator cap for me, as it has still not arrived .

Thank you
Sandra
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Message 7 of 9
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Re: Missing terminator cap

Hi Sandra,

 

Sorry to hear you haven't received your terminator cap yet I have just replied to your private message so I'll speak to you soon.

 

Kind regards

 

Rose
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chanchn4
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Message 8 of 9
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Re: Missing terminator cap

HI Rose,

Please can you chase your team again, as its now been two weeks and I still haven't received the terminator cap.

Thank you for your support,

Sandra 

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Message 9 of 9
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Re: Missing terminator cap

Hello Sandra,

 

Just to let you know I have responded to your private message Smiley Happy

 

Speak soon

Rose
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